TERMS OF SALES
The merchant site www.ataman-label.com (hereinafter referred to as the « Site ») is an electronic commerce site accessible through the Internet, open to any user of this network (hereinafter referred to as « Internet user »). It is edited by the company ATAMAN (hereinafter referred to as “ATAMAN”), registered in the Belgian trade register under the vat number BE0656.675.449.
The Site allows ATAMAN to offer clothing and accessories for sale under the ATAMAN brand (hereinafter referred to as the « Products ») to Internet users browsing the Site (hereinafter referred to as « Customers »). For the application hereof, it is agreed that the Client and ATAMAN will be collectively referred to as the « Parties » and individually referred to as « Party », and that the Client having validated an order will then be referred to as « Buyer ». Any order for a Product offered on the Site implies the Buyer’s acceptance of these general conditions of sale.
ATAMAN reserves the right to modify these general conditions of sale at any time by publishing a new version on the Site. The general conditions of sale (hereinafter referred to as « GTC ») are those in force on the date the order is placed.
ARTICLE 1: OBJECT
These general conditions of sale govern the rights and obligations of the Parties resulting from the online sale of the Products offered on the Site, they apply to the exclusion of any other document.
ARTICLE 2 : PRODUCTS-PRICES
Only the Products appearing on the Site on the day of its consultation by the Customer are offered for sale. The product offers and prices are valid, while stocks last, as long as they are visible on the Site.
These indications are automatically updated in real time. However, an error in the update, whatever the origin, does not engage the responsibility of ATAMAN. As such, ATAMAN can not be held responsible for the cancellation of an order for a product due to the exhaustion of stocks. ATAMAN takes the greatest care in the presentation and description of its products to best satisfy the Customer’s information. However, it is possible that errors may appear on the Site, which the Customer recognizes and accepts
If the price of a product you have ordered is found to be wrong, we will notify you as soon as possible and you will have the option of confirming your order with the correct price or canceling it.
If we are unable to contact you, we will cancel the order. Prices are quoted in euros all taxes included. The Value Added Tax is that in force on Belgian
ARTICLE 3 : ORDER
3.1 Registration and validation of the order
Ordering on the Site is subject to compliance with the procedure set up by ATAMAN on the Site comprising successive steps leading to the validation of the Order.
The Customer can select as many Products as he wishes which will be added to the basket (the “Basket”). The Basket summarizes the Products chosen by the Customer as well as the prices and related costs. The Customer may freely modify the Basket before validating his Order. Confirmation of the Order constitutes confirmation of the Customer’s acceptance of the GTCS, the Products purchased, their price and the associated costs. A confirmation email summarizing the Order (Product (s), price, availability of Product (s),
quantity, etc.) will be sent to the Customer by ATAMAN. To this end, the Customer formally accepts the use of electronic mail for confirmation by ATAMAN of the content of his Order.
The price due by the Purchaser is the amount indicated on the order summary document.
In any case, the amount debited will correspond to the Product (s) actually delivered. The amount will be debited when the packages are delivered to the carrier. Payment for your
purchases is made exclusively, when placing your order, by credit card (Visa, Maestro,
Eurocard / Mastercard, American express,). You shop in complete security. The banking information that you transmit via the site to
Stripe, online payment manager, is confidential and secure (SSL protocol).
In the context of payments made by electronic means, and in order to fight against fraudulent use of payment methods on the Internet, we verify the reliability of the
information entered by you when registering your order.Thus, we carry out the verification of concordance between the address of the bank card and the billing address.
ARTICLE 4 : DELIVERY
Deliveries are made by Bpost from Monday to Friday, depending on the option chosen by the Customer when confirming his Order.
ATAMAN will do its best to ensure that the order of a product with an “immediate availability” option is delivered within an average period of 1 to 7 working days and a maximum of 10 working days from the day following that of the validation of its order by the Buyer.
If the product has an availability option “within 3 weeks”, the product will be shipped within 3 calendar weeks from the day following that of the validation of his order by the Buyer with an additional period of 1 to 7 working days and a maximum period of 10 working days. In order for these deadlines to be met, the Customer must ensure that they
have communicated exact and complete information concerning the Delivery address (such as, in particular: street, building, staircase number, access, names and / or intercom
It is specified that orders registered on the website www.ataman-label.com on Friday afternoon, Saturday or Sunday are processed the following Monday. Orders recorded on the website www.ataman-label.com on a public holiday other than Friday, Saturday and Sunday are also processed the following working day. The Products ordered by the
Purchaser are delivered in Belgium and in all the countries of the European Union, to the address indicated by the Purchaser on the page of the final confirmation of his order,
accompanied by a delivery. The Buyer has the option of having the Products delivered to an address other than his own. Delivery will not be assured in the event of force majeure,
transport strike and / or postal services.
If the Delivery deadline is exceeded, the Customer may request the cancellation of the sale and obtain, within a maximum period of fourteen (14) days from his request for this
purpose, reimbursement of the sums paid during the Order. Notwithstanding the foregoing, ATAMAN cannot be held responsible for the harmful consequences resulting from a delay
in delivery, only the reimbursement of the Product by ATAMAN being possible to the exclusion of any other form of compensation.
ARTICLE 5 : RECEPTION OF THE ORDER
Upon receipt of the order, the Buyer will check the conformity of the Products received in execution of his order. Any anomaly concerning the delivery (namely: missing or damaged
products, damaged packages) must be notified within 14 days of receipt of the products.
In the event of abnormal or abusive returns, ATAMAN may refuse to serve a subsequent order.
ARTICLE 6 : RIGHT OF WITHDRAWAL
The non-professional Customer has a period of fourteen (14) days from receipt of the Order to exercise his right of withdrawal from ATAMAN, without having to justify his decision.The Product (s) must be returned in its (their) packaging and its (their) original packaging and in new condition. If the aforementioned conditions are met, ATAMAN will reimburse the Buyer for the total amount of his order, within fourteen (14) days of receipt of the Products by ATAMAN.
The refund of an order paid with a gift card, a gift card or a credit note will be made automatically.
The Purchaser has the option of being reimbursed by ATAMAN for the return shipping costs of the product (s). To do this, he must include proof of the amount spent for the shipment in his package. The stamp alone is not enough.
6.1 Personal information
Personal information is processed by ATAMAN for the purposes of customer relationship management and prospecting. To enable you to receive offers from our partners, we may need to communicate this information to them. The Customer has the right to access, rectify and oppose data concerning him.
Cookies are only used by ATAMAN for the purpose of personalizing the service offered to the Customer. The Customer retains the possibility of refusing cookies by configuring his Internet browser. He then loses the possibility of personalizing the service delivered to him ATAMAN via the Site.
6.3 Web beacons
Certain web pages of the Site may contain web beacons which make it possible to count the number of visitors to the Site and / or to provide ATAMAN with a certain number of indicators. These Web Beacons may be used with some of our partners, in particular to measure and improve the effectiveness of the Site. In any case, the information obtained
via these Beacons is strictly anonymous and simply allows statistics to be gathered on the number of visits to certain pages of the Site, in order to better serve the Customers of our Site.
ARTICLE 9 : MISCELLANEOUS STIPULATIONS
9.1 Force majeure
ATAMAN will not be responsible for the total or partial non-performance of its obligations under this contract, if this non-performance is caused by an event constituting force
majeure, in particular in the event of disruption or total or partial strike, in particular of the services. postal and means of transport and / or communication, flood or fire. The Parties agree to consult as soon as possible in order to determine the methods of processing the order during the period of force majeure. Beyond a period of (one) 1 month of interruption
due to force majeure, the Parties will be released from their obligations towards each other.
9.2 Entire contract
These general conditions of sale and the order summary sent to the Buyer form a contractual whole summarizing all the agreements between the parties.
9.3 Storage and archiving of transactions
Archiving of invoices is carried out on a reliable and durable medium so as to correspond to a faithful and durable copy.
9.4 Applicable law and competent courts
These general conditions of sale and the contractual relationship between ATAMAN and the Buyer are subject to Belgian law. In the event of a dispute, exclusive jurisdiction is
assigned to the competent Belgian courts. ATAMAN undertakes, however, to seek an amicable solution before any legal action.